BY ACCESSING, BROWSING AND USING OUR SITE TO MAKE A CONFIRMED RESERVATION YOU AGREE AND ACCEPT TO THESE TERMS AND CONDITIONS AND GUIDELINES These terms and conditions apply to all transfers, services, reservations, packages and services posted on our site.
- Check-In Time: 15:00
- Check-Out Time: 12:00
Children and Occupancy
• Rates are double occupancy, additional persons in room will be billed at a daily rate of $65.00. Room occupancy limited to 3 adults
• Children under 12 staying in an adult’s room sleep for free
• Rollaway beds are available for a rate of $35.00 per night – limited availability, maximum one per room
• Cribs are provided at no extra cost
Taxes and Resort Fee
• Rates are exclusive of government taxes and service fees
• Mexico and Quintana Roo sales and occupancy taxes are 19%
• A resort fee of $10.00 per night, per room will be added to your statement for your convenience. This fee goes directly to housekeeping and grounds staff who work very hard behind the scenes to ensure your stay is the best that it can be.
• All fees will be added to final statement and payment is due upon checkout
Credit Card pre-authorization or cash deposit of $100 daily for incidentals upon arrival required
A credit card is required to guarantee your reservation.
75% at time of booking
CANCELLATION POLICY:- Reservation date changes available up to 7 days prior to arrival without penalty.
Cancellations with 6 days or less prior to arrival date, no-shows and early departures will be penalized with 100% of the total stay.
We highly recommend taking out trip insurance before confirming a reservation and accepting the terms and conditions of CasaSandra