CasaSandra Boutique Hotel - Holbox Island, Quintana Roo, 77730, Mexico

Reservation Policy

BY ACCESSING, BROWSING AND USING OUR SITE TO MAKE A CONFIRMED RESERVATION YOU AGREE AND ACCEPT TO THESE TERMS, CONDITIONS AND GUIDELINES which apply to all transfers, services, reservations and packages posted on our site.

All prices are calculated in US Dollars and will be changed to Mexican Pesos at the daily offical currency exchange rates provided by The Mexican Government's, Secretaría de Hacienda y Crédito Público, or SAT, upon check-out.

  • Check-In Time: 15:00
  • Check-Out Time: 12:00

Taxes and Resort Fee

1. Rates in US Dollars
2. Rates includes taxes, 16% IVA, 3% hospitality
3. A resort fee of $15.00 per night, per room will be added to your statement for your convenience
4. Rates in Dollars can be changed to Mexican Pesos at the moment of the reservation at the daily official currency exchange rates provided by The Mexican Government's, Secretaría de Hacienda y Crédito Público, SAT.

Children and Occupancy

1. Rates are double occupancy; additional persons in room will be billed at a daily rate of $70.00. Room occupancy limited to 3 adults
2. Children under 6 staying in an adult’s room sleep for free
3. Children between 6 and 12 in an adult´s room: $30.00
4. Rollaway beds are available for a rate of $35.00 per night – limited availability, maximum one per room
5. Cribs are provided at no extra cost

Deposit Policy

1. 25% deposit of your entire stay is required at time of booking
2. The remaining 75% of your stay will be charged on day 1 of the month of arrival

Payment

1. Credit card charges prior guest signed authorization
2. Bank Deposits in CHASE or HSBC.
3. By making your reservation you authorize CasaSandra Hotel Boutique (HOLBOX PARAISO S.A. de C.V.) to charge your credit card the corresponding amount and you confirm knowledge and acceptance of our reservation, deposit and cancelation policies. The room and dates requested will not be guaranteed until the aforementioned charge is completed.

Date Changes, Cancellation and Early Check Out Policy

1. Date Changes up to 30 days prior to arrival: no charge
2. Date Changes between 30 days prior arrival: fee $100.00
3. Cancellation up to 30 days prior arrival: no charge
4. Cancellation between 30 days prior arrival: full stay will be charge
3. Early Check Out and No Shows: full stay will be charge

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