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The island

Return to the essential, a find peace and tranquility that elevates your well being. 
The island is located less than two hours northwest of Cancun, it is a world apart from the Cancun's hotel zone. Feel ancestral spirits in the ocean breeze of our Island, spirits of ancient pirates, and Spanish conquistadors. Discover an mesmerizing oasis, home to fishermen and wonderers who seek to be re-acquainted with the ancient Mayan way of life. 
Holbox The island
Getting around Holbox island

Getting around Holbox island

  • Airport
    The Cancun International Airport is less than 50 miles away. Contact our hotel to make all necessary transfer arrangement. 
  • Ground transportation
    Contact Ser Casasandra directly to arrange your transfer. Book a private luxury car or van (1 and half hours). 
  • Rental car
    You will find a variety of options available at the airport. We recommend you drive during the day time as some roads may not be well lit, and may lack cell phone signal. We also recommend the use a cellphone GPS navigation app. Cars are not allowed on the island, so you must park in the port town of Chiquilá prior to arrival and take a ferry or boat to the island. Estimated duration: 2 hours. 
  • Public Transport
    Regular departures from Cancun's bus terminal, located in the downtown area. Estimated duration: 4 hours. 
  • Parking
    Options available in the port city of Chiquilá.
  • Private Charter Plane

    Plane charter for 4 to 7 passengers, subject to availability. Estimated duration: 35 minutes.

    Chiquilá - Holbox Ferry Service: Starting point and ticket sales at the port of Chiquilá, with regular service provided by two agencies.

  • Private Boat
    For groups, or if you arrive or depart outside of the regular ferry hours. Service is subject to availability. 
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The town

The Town

The town was founded by four families of fishermen committed to traditional sustainable fishing practices. Tourists and locals alike are keen in protecting the local environment and the town's rich heritage.  Enjoy scenes of local children playing in the parks, sandy sands, open air spaces, and mellow vibes in every corner. 

The town, with more than 50 bars and restaurants, welcomes visitors from all over the world. Fresh ceviche and lobster are on most menus. Many Europeans call the island home and influence the local cuisine as well. Slow food and alfresco dining is a common scene, and the islands. Enjoy exquisite lobster pizza, an original of the island. Our folks at the lobby will guide you to the best local eateries, or choose relax in the hotel and enjoy delectable dining at our award winning restaurants.

Island at Ser Casasandra, Mexico
Ser Casasandra Island, Mexico

When you are on the island

It is recommended to bring cash, as there is only one bank on the island and the ATMs are often out of service. As a result, most establishments accept euros and US dollars, which are receive at somewhat of a low exchange rate. Sales taxes (VAT) are generally included in menu prices, and the tipping system is similar to that in the United States: minimum 10%, and 15-20% for excellent service.

Postal service in unavailable at the island. The voltage of the outlets in the rooms and on the island in general is 110V, equivalent to that of the United States. For European electrical appliances, a power converter is necessary. Please inform the reception if you need one. Dress code is generally casual-chic throughout the island.

Please drink water at all times, consider that each digestive system reacts differently when traveling to new places. When eating out of the hotel, be careful when consuming unshelled fruits, lettuce or vegetables.

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Reservations: 529981207061